FAQ

Our customer service is available via phone, email, and live chat. Visit our contact page for more information and opening hours.

Have Your Order Delivered at Home for Free

Ordering a product from the Vitaminstore brand? As a member, you always benefit from free shipping to NL, BE, and DE. For other brands or guest orders, simply top up your order to 25 euros and we'll deliver the items to your home for free. For orders under 25 euros, a shipping fee of 3.95 euros applies. Spend at least 15 euros to complete your order.
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Collect Your Order in Store for Free

Vitaminstore has stores spread throughout the Netherlands. You can choose to collect your order at a Vitaminstore near you. When you choose this option, you will receive an email from the store when your order is ready for collection.
Read more about collecting orders for free

Free returns in a Vitaminstore shop

Not completely satisfied with a product? You can return your order within 14 days of receipt at one of our shops by presenting the order confirmation. Unable to visit one of our shops to return your products? Then send them back to us by post.
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You can safely pay with iDEAL, credit card, PayPal, Riverty. More information about our payment methods is available on our payment page.

Our team of experts is always on hand to offer advice. You can also take advantage of our vitamin test or one of our selection guides.

Yes, all our products comply with strict European guidelines for product safety and have the necessary certifications. 

Yes, we offer regular promotions and our Vitaminclub loyalty programme provides additional benefits such as discounts and exclusive offers. You can sign up for the Vitaminstore club for free. After registration, you earn VitaminPoints with every purchase in-store or online!

Yes, magnesium can be combined with other supplements. However, there are a few considerations to keep in mind when combining magnesium with other supplements:

1. Calcium: Magnesium and calcium often work together and are frequently taken together. Both play a role in bone and muscle health, but it is important to maintain the right balance. Too much of one can affect the absorption of the other.

2. Vitamin D: Vitamin D helps with the absorption of calcium and magnesium in the body. Many multivitamins and bone health supplements combine these three (calcium, magnesium, and vitamin D) for optimal effectiveness.

3. Zinc: Magnesium and zinc can be taken together, but it is important not to exceed the recommended daily amounts, as too much of one mineral can affect the absorption of the other.

4. Vitamin B6: Vitamin B6 can improve the absorption and function of magnesium in the body. They are often combined in supplements to maximise the benefits of magnesium.

5. Other minerals: Magnesium can also be combined with other minerals such as potassium, but it is important to consider the total intake of electrolytes to avoid imbalances.

When combining supplements, it is always a good idea to consult with a healthcare provider, especially if you have specific health concerns or are taking medications that may interfere with supplements. It can also be beneficial to spread the intake of supplements throughout the day to improve absorption and reduce potential stomach discomfort.

Your body requires a wide range of nutrients such as vitamins, minerals, and trace elements. The vitamins and minerals in multivitamins offer numerous health benefits, including:

• Vitamins B1, B2, B3, B5, B6, B12, biotin, vitamin C, iron, and magnesium support energy levels
• Vitamins A, B6, B12, folate, vitamin C, D, iron, selenium, and zinc help the immune system
• Vitamin D and magnesium support muscle function
• Vitamins A, B2, B3, C, biotin, iodine, and zinc nourish the skin from within, contributing to maintaining healthy skin

A multivitamin contains all essential vitamins and minerals in one supplement. There are general multivitamins that are a good addition to a healthy diet for everyone, and multivitamins specifically for different target groups such as women, men, teenagers, children, and seniors. Discover here which multivitamin suits you. The proportions of the vitamins and minerals vary per multivitamin supplement.

The recommended daily allowance (RDA) for each vitamin and mineral varies. This RDA is included in most multivitamins, allowing you to take them as a supplement to a healthy diet according to the recommended usage on the packaging. For most multivitamins, a daily intake of 1 tablet is recommended. The most suitable multivitamin can differ from person to person.

At Vitaminstore, you'll find the best multivitamin supplements. Our range includes multivitamin chewable tablets, (vegan) capsules, tablets, and powder. We also offer specific multivitamins for women, pregnant women, men, teenagers, children, and seniors. Easily order online at Vitaminstore. Order by 10:00 PM, and have it delivered tomorrow. Free delivery on orders over 25 euros.

Our skin is composed of 70% collagen. Collagen is a fibrous protein responsible for the skin's structure, cohesion, elasticity, and firmness. There are over 28 different types of collagen in the body, with types 1 and 2 being the most well-known. Type 1 is the most prevalent, making up 90% of the body's collagen, and can be found in: 

• the skin 

• bones 

• cartilage 

• blood vessels 

• hair 

• nails 

• tendons 

• ligaments   

Collagen type 2 is specifically found in the articular cartilage of: 

• knees 

• hips  

• elbows  

• wrists 

• fingers 

• intervertebral discs 

Both collagen type 1 and type 2 are most commonly found in supplements. Read here which collagen supplement you should choose. Collagen is also found in the bones, skin, bone marrow, or tendons of an animal. Nowadays, these are rarely on the menu, making a supplement a beneficial addition. Want to know more? Read here all about collagen.

Collagen is found throughout your body and offers various health benefits, including:

• Collagen helps maintain the firmness of the skin

• Collagen acts as an anti-ageing formula and can be used at the first signs of skin ageing

• Collagen makes the skin of the face and body softer, smoother, and more supple

Collagen nourishes the skin from within

Collagen supplements come in various quantities. Depending on your age and current collagen levels, you can take a lower or higher dosage of collagen. For most collagen tablets or collagen powders, a daily intake of 1 to 3 tablets or scoops is sufficient. Read here how to incorporate collagen into your routine.

From the age of 25, your body's natural collagen production starts to decline. Therefore, it is wise to begin taking collagen supplements around this age to support the health of your skin, hair, nails, joints, and bones.

For more information, view the full article here.

Your gut is home to millions of micro-organisms that together form your gut microbiome. These micro-organisms, which can also be found in various types of food, are known as probiotics. Foods containing probiotics are referred to as probiotic foods. It is important to consume probiotics daily as they play a role in gut health. You can find probiotics in yoghurt, tempeh, kefir, and fermented foods like kombucha and kimchi. In addition to probiotics, there is often talk of prebiotics. Prebiotics are food for the bacteria in your gut, whereas probiotics are the bacteria themselves.

Live bacterial strains are present in the gut flora. A balanced gut flora is important for digestive comfort and overall gut health.

No, there are different strains of probiotics, each with their own characteristics. It is important to choose a product whose effectiveness of the specific strains is supported by scientific research.

Yes, many probiotic supplements are suitable for daily use. It's important to continue using them according to the instructions on the label.

There are probiotic supplements that are specifically designed for children. Consult a doctor or pharmacist before giving probiotics to children.

Probiotics are live microorganisms, whereas prebiotics are nutrients that serve as food for these microorganisms, aiding in their growth.

Greens are a blend of vegetable, fruit, and algae powders, offering an easy way to get an extra dose of nutrients. The exact contents vary by product, such as chlorella, spirulina, or barley grass. You often find various vitamins, minerals, and antioxidants in greens that can be a valuable addition to your diet.   

The term 'liposomal' originates from Latin; 'lipos' means fat. Liposomes are tiny, fat-like spheres that protect vitamins and minerals from, among other things, stomach acid. These small liposomal spheres ensure that the nutrients in a supplement are better absorbed by our bodies. Liposomes facilitate a slow, gradual release of the active substances, thereby improving their absorption.   

Sports supplements are products that provide your body with additional nutrients, specifically aimed at supporting your performance and recovery during and after exercise. Some popular supplements for athletes include proteins, creatine, and l-glutamine. However, other products can also be specially developed for athletes. Consider a multivitamin for athletes, magnesium for athletes, and omega-3 or fish oil for athletes. 

Which sports supplements are beneficial for you depends on how often you exercise, your level of activity, and of course, your fitness goals. For professional athletes, it's crucial to use sports supplements with the NZVT quality mark as they are guaranteed to be free from doping substances. If you're not a professional athlete but still want to provide your body with additional nutrients because you are actively engaged in sports, proteins, creatine, and magnesium are excellent sports supplements. Additionally, amino acids like L-glutamine and healthy fats such as omega-3 are recommended for athletes. 

Let us first establish that for muscle building, it's not only supplements that are important, but also the right nutrition, sufficient recovery time, and a targeted training schedule. Is your main goal muscle building? Then ensuring you consume enough protein is essential. Proteins contribute to the growth of muscle mass. Additionally, creatine can be effectively used as it stimulates muscle growth during explosive strength efforts. 

Dietary supplements contain concentrated, essential nutrients. Examples of dietary supplements include vitamins, minerals, amino acids and fatty acids. There are supplements that contain just one nutrient, but there are also those that combine multiple nutrients. Dietary supplements come in various forms, including tablets, capsules, powders, and drops. This ensures there is a suitable option for everyone to complement their daily diet with dietary supplements.

Vitamins are nutrients found in food and drink. The body cannot produce all the vitamins it needs, which is why it's essential to obtain them through your diet. We distinguish between fat-soluble and water-soluble vitamins. Fat-soluble vitamins are best absorbed when fat or oil is also present. Additionally, our bodies can store fat-soluble vitamins to a limited extent. Water-soluble vitamins cannot be stored by the body, so you're less likely to consume too much of them. We need vitamins for good health. Read here why vitamins are a good addition to your daily diet.

Supplements are nutrients that can complement your daily diet. Supplements can fill in deficiencies or provide support when you need a little extra. The word supplement literally means addition. It is not intended for supplements to be taken instead of food. Not every supplement is equally well absorbed, so always ensure you choose a quality supplement. Supplements come in various forms, such as tablets, capsules, powders, and drops.

Minerals are nutrients found in food and drink. We distinguish between essential minerals, non-essential minerals, and trace elements. Essential minerals are those that everyone needs, while trace elements are minerals required in small amounts.

Herbs and plants have traditionally been used to support our physical health. We are familiar with Chinese medicine and Ayurvedic medicine, where herbs play an important role. But in Europe too, we are aware of the medicinal properties of various herbs. Read more about herbs and plants for your health.

Healthy eating is certainly the foundation! However, even if you eat consciously, it can be challenging to get all the nutrients you need every day. Additionally, our food contains fewer vitamins and minerals than it used to, which means you need to eat more to get the right amounts. Therefore, a multivitamin is not a replacement, but rather a valuable addition to your diet. Even if you already eat healthily.

At the moment, you can sign up for Repeat Convenience for a selection of products from the Vitaminstore brand. It is not possible to add products outside this selection or from other brands to your Repeat Convenience.

That's possible, but not necessary. You can also compose your products here and then set up Repeat Convenience from there. The vitamin test offers personalised advice from our orthomolecular specialists. This advice guides you to discover which vitamins can support your health.

The vitamin test has been developed by our orthomolecular specialists and provides you with personalised advice. This way, you can discover which vitamins can support your health, based on your age, lifestyle, and health goals. This advice is non-binding. Once you have received your advice, you can immediately take out a subscription or order the products as a one-off purchase.

You can currently start Repeat Convenience for 2 or 4 months. You will then receive enough tablets and/or capsules per product for one person. Would you like to share your Repeat Convenience with your partner or housemate? Then it's best to take out an additional Repeat Convenience, or you can choose to bring forward the delivery date of your next order.

You are not committed to anything. You can cancel your Repeat Convenience at any time in your account. You can also adjust or pause your Repeat Convenience if your needs change.

You always receive up to 25% discount, free delivery, and the flexibility to make changes or cancel. Additionally, you are assured of getting the right nutrients. You no longer need to worry about ordering your supplements. It saves time, money, and contributes to your long-term health.

There are two ways to select products for your Repeat Convenience. You can either assemble your own Repeat Convenience or choose several products based on the personal advice from the vitamin test. You also decide how often you'd like to receive the products: every 2 or 4 months. We'll ensure you receive your supplements on time for this period.

Super Multi has been developed with one goal in mind: to provide you with the most complete, high-quality, and easily absorbable multivitamin available. The carefully crafted formula is based on scientific insights and meets the highest quality standards. Not all multivitamins are created equal. Cheaper variants often contain nutrients that are less easily absorbed and are filled with many additives and fillers. Super Multi, on the other hand, is packed with pure, effective ingredients in optimal dosages, for a multi that truly works. Try it for yourself and feel the difference.

Super Multi from Vitaminstore is a premium multivitamin developed to complement a varied diet. With no less than 39 carefully selected vitamins, minerals, and herbs, it offers a comprehensive supplement to your daily nutrition. This multivitamin also contains special additions such as resveratrol, NAC, choline, turmeric, quercetin, Q10, and PQQ. Additionally, Super Multi boasts 8 certifications (such as Vitamin D3V®, MenaQ7®, Quatrefolic®, Ferrochel®, VitaCholine®, Veri-te™, Quercefit®, and MGCPQQ®), which ensures the highest standards of quality and safety.

Super Multi is designed to complement a healthy and varied diet. Even if you eat healthily every day, it can be challenging to obtain all the necessary nutrients in optimal amounts through diet alone. Thanks to its complete formulation with 39 ingredients, you gain extra assurance that your body is supported, without this being a substitute for a healthy lifestyle.

For optimal results, it is recommended to take one to two tablets daily, preferably with a meal. This ensures that the high-quality and easily absorbable ingredients are utilised to their fullest. Always consult the leaflet for complete usage instructions.

Super Multi is crafted to high-quality standards and contains only carefully selected ingredients. The product is free from artificial additives and unnecessary fillers. However, it is important to consult the ingredient list if you have specific allergies. If you have any doubts or questions about the composition, please feel free to contact one of our health coaches or your treating physician.

The ingredients in Super Multi are selected based on their bioavailability and efficacy. The product is manufactured to the highest quality standards and complies with the current regulations. The 8 certifications, including Vitamin D3V®, MenaQ7®, and Quercefit®, indicate that stringent checks are in place, ensuring you can rely on a top-quality product.

The price of Super Multi reflects the high-quality nature of the ingredients and the meticulous production processes. You're investing in a comprehensive supplement with 39 essential vitamins, minerals, and unique additions, supported by 8 certifications. This focus on quality and optimal absorption ensures that your body derives the maximum benefit from the nutrients.

Your satisfaction is our top priority. Should you unexpectedly not be satisfied with your purchase, you can return the product in accordance with our return policy. Please contact our customer service so that together we can find a suitable solution.