FAQ

When selecting the right body lotion, it's crucial to consider various factors. There's a suitable body lotion for everyone. First and foremost, it's important to determine your skin type, such as dry, sensitive, oily, or normal. Additionally, you might want to consider the scent and properties of the lotion, such as butter, cream, lotion, ointment, or oil. If you have very dry skin, a thicker, buttery lotion or cream might be suitable, while for oily or acne-prone skin, a light, oil-free lotion could work better. It's essential to choose a body lotion that fits your specific skin type, needs, and personal preferences.

Griffonia (5-HTP) naturally supports the nervous system*.

* Health claim pending approval by the European Commission.

At certain times, your VitaminPoints are converted into shop credit. You need at least 75 VitaminPoints for this. Each shop credit voucher has an expiry date, so don't wait too long to use it. Didn't use your shop credit voucher this time? Then your points will remain, you continue to save, and they will be converted into shop credit again next time.

This varies from person to person. Some people notice a significant difference within a few weeks, while for others it is more subtle. The most important thing is that your body receives the nutrients it needs daily, even in the long term.

Slimste Basis is suitable for anyone looking for a complete foundational supplement. Whether you have a busy lifestyle, exercise a lot, or simply want to be sure you’re getting all the essential nutrients – choose Slimste Basis for your health. Because not every day is perfect!

A good face cream is one that suits your skin type and provides the right care. Every skin is different, so each requires a suitable cream. Additionally, you might consider how a face cream complements the other skincare products you use and in what order you should best apply your skincare products.

The perfect deodorant can vary from person to person. Several factors influence your choice. For instance, scent might play a role, as well as your skin type and the sensitivity level of your skin. Furthermore, everyone has a personal preference for how they prefer to apply deodorant. By considering these factors, you can choose the deodorant that suits you best.

There is no recommended daily amount for Griffonia and 5-HTP. When you opt for a Griffonia or 5-HTP supplement, most supplements require just one capsule per day. It is advisable to consult your doctor before starting Griffonia and 5-HTP supplements.

The price of Vitaminstore Daily Doses varies per daily dose. This is due to the composition of the contents. Each Vitaminstore Daily Dose contains different vitamins, minerals, and herbs, which is why the price also differs. The price ranges between 30.- and 45.-.

Everyone is different, which is why we offer more than 10 different multivitamins. Whether you're seeking extra support for energy, leading a busy lifestyle, or have specific needs as a man, woman, or someone over 50, there's always a Vitaminstore brand multi that suits you. Unsure? In our stores and online, we're happy to assist you in choosing the ideal supplement for your health.

Member vouchers are determined based on your personal interests and purchases, such as your preferred brands or the information from your completed vitamin test. In collaboration with our top brands, we ensure that we can provide you with relevant vouchers.

Good question! Vitaminstore Online BV has outsourced its entire logistics process to PostNL Ecommerce Services in Houten. This means they receive your order from us digitally and then get to work to dispatch it to you as quickly and as carefully as possible. Once they have done this (every working day up to 23:59) and on Sundays up to 21:00, the parcels are handed over to PostNL Parcel Service. They ensure that your parcel (in the Netherlands and Belgium) is delivered the next day by the trusted PostNL parcel courier. For other countries, delivery can sometimes take a little longer (1–3 days). This is handled by a local courier in the destination country.

For some products, we offer a value bundle, usually comprising 2x 120 units with a 10% discount. With the tiered discount you receive as a Vitality Expert (level 3), this is considered as a single product. For example, if you choose 2x 120 units of Vitaminstore Super Magnesium and another product, such as Super Multi Mama, the bundle discount is voided, but you receive a 10% discount on your total order for those two products. This is because we do not offer a discount on top of a discount. To maximise your tiered discount, it is often better to order individual products rather than bundles.

Yes, it works as follows:

• With 75 points, you receive €2.50 with a minimum order amount of €25
• With 150 points, you receive €5 with a minimum order amount of €30
• With 250 points, you receive €10 with a minimum order amount of €35

The main terms and conditions

• VitaminClub membership is free and personal (non-transferable)
• You earn 1 VitaminPoint per €1 spent
• VitaminPoints are valid for 2 years from issuance
• 250 VitaminPoints = €10 discount with a minimum spend of €35
• VitaminPoints are not earned on shipping costs, gift vouchers, and promotions (unless otherwise stated)
• Upon returning items, the VitaminPoints from that order will be retracted
• Your membership is valid for 2 years after your last purchase
• You may terminate your participation at any time (your VitaminPoints will then expire)
• Vitaminstore reserves the right to amend the terms and conditions

Full terms and conditions

For all details, rights, and obligations, you can read the full VitaminClub terms and conditions.
Read the full terms and conditions here.