Account

Click on Account (or the profile icon) at the top right of the site and click on the button "Create now" under Create a new account for free. Fill in the form completely.  
Use only 10 digits for your phone number (so without spaces or hyphens).  
If you have a friend code, enter it under "I have a referral code".  
Click the Create account button at the bottom and your account is ready for use.

Click on Account (or the profile icon) at the top right of the site and enter the email address of your account and your password at Log in to My Vitaminstore. Then click on the orange "Log in" button.

If you created your online account with the same email address that you are known by in our store, your accounts will be automatically merged within a few days. This way, you can earn our Vitaminpoints both in-store and online.
If you are registered in the store with a different email address, please let us know: info@vitaminstore.nl, and we can change it for you.

Forgotten your password?

On the page https://www.vitaminstore.nl/passwordrecovery, enter your email address and click on the 'Reset Password' button. You will then receive a link via your email address to reset your password. If you encounter any issues, please contact our customer service.

Want to change your current password?

Once logged in, click on Details and Preferences. Here, you can update your Personal Details, Login Information, Addresses, Preferences, and Password.

Changing your email address
To change your email address, go to Login Information, which can be found on the Personal Details page under Details & Preferences.

Changing your address
To change your address, go to Addresses, where you can update your default address, remove addresses, and add new ones. You will receive the Vitaminstore Magazine at your account's default address.

Please note, changes only apply to your Online Account. If you also have an account in-store and wish to update your address details, please send a message to info@vitaminstore.nl or pop into one of our stores.

You can easily adjust your communication preferences in your account:
1. Log in to your account
2. Go to Data & Preferences → Preferences
3. Here you can tick or untick what you wish to receive by category:

• Newsletter: general offers, products and healthy lifestyle  
• Promotional emails: personal offers, discount vouchers and promotions
• VitaminClub mail: personal discount vouchers and invitations to exclusive events
• Vitaminstore Magazine: inspiration to work on your health goals

4. Click "Save Preferences"

Please note: It may take up to 48 hours for your preferences to be processed.

You can delete your VitaminStore account at any time by yourself:
1. Go to your account (click on your name at the top right)
2. Click on "Data & Preferences"
3. Click on "Personal Data"
4. Click on "Delete Account"

Please note: Deleting your account will result in the loss of your VitaminPoints, VitaminClub level, order history, and active RepeatEase subscriptions.

Would you like to stop receiving emails only? Then adjust your communication preferences under "Preferences" in your account.